// PLAYER SAFETY FIRST

Responsible Gaming at 92co

92co is built for entertainment. Real money is involved, and that comes with a responsibility we take seriously. This page explains the tools, policies, and practical steps that keep gambling on 92co a positive experience for Pakistani players.

⚠ Important: All 92co services are strictly for players aged 18 and above. If gambling is causing stress, financial strain, or relationship problems, please use the self-exclusion tool or contact our support team now. Help is available.
Gambling Should Be Entertainment — Nothing More

At 92co, we want players from Karachi to Islamabad to Lahore to enjoy our casino and sports betting platform the same way they'd enjoy watching a PSL match with friends — as entertainment, not as a financial strategy or an escape from life's pressures.

The reality is that a small percentage of people who gamble can develop patterns that become problematic. That's not a moral judgement — it's a documented phenomenon, and one that responsible gaming frameworks exist specifically to address. 92co's approach to responsible gaming isn't a legal box-ticking exercise. The tools on this page are real, they work, and they're built into your account settings — not buried somewhere you'd never find them.

If you're a recreational player who sets a monthly JazzCash deposit budget, plays a few slots sessions a week, and walks away when the budget is spent — that's exactly how 92co is designed to be used. The features on this page are backstops for when that pattern becomes harder to maintain. Use them before you need them, not after.

Pakistani society has a strong cultural emphasis on family, financial responsibility, and faith. 92co respects that context. Our responsible gaming tools are there to support players in maintaining those values while still enjoying online gaming as a legitimate form of entertainment.

Quick Self-Check

// ANSWER HONESTLY — NO ONE ELSE SEES THIS

Do you spend more on 92co than you originally planned to?

Do you chase losses — depositing more to try to win back what you lost?

Have you borrowed money (from family, friends, or digitally) to fund gambling?

Do you feel anxious or irritable when you can't access the casino?

Has gambling affected your work, studies, or relationships?

Do you hide your gambling activity from family members?

If you answered yes to two or more questions, consider activating a deposit limit or cooling-off period today. Contact 92co support if you need help doing so.

Your Responsible Gaming Toolkit

All of the following tools are available directly from your 92co account settings. No support ticket is required to activate deposit limits, session timers, or cooling-off periods — you can set them yourself, instantly. Self-exclusion requests are processed by our support team within 24 hours.

// TOOL 01
Deposit Limits

Set a maximum PKR amount that can be deposited into your 92co account per day, per week, or per month. Once the limit is reached, further deposits via JazzCash, Easypaisa, or bank transfer are blocked until the period resets. Limits take effect immediately. Requests to increase a limit are subject to a 7-day cooling period before the increase applies — reductions take effect immediately.

// TOOL 02
Loss Limits

Define the maximum amount you are comfortable losing in a day, week, or month. When your net losses reach this threshold, your session is ended and further wagering is blocked for the remainder of the period. This tool is particularly useful for players who find it difficult to stop mid-session once a losing streak starts — the decision is made in advance, not in the heat of the moment.

// TOOL 03
Session Time Reminders

Set a maximum session duration — 30 minutes, 1 hour, 2 hours, or a custom value. When your active gaming session reaches that duration, a notification appears reminding you to take a break. The session is not forcibly ended, but the reminder interrupts the "flow state" that can cause time to pass unnoticed. Simple but genuinely effective as a first-line tool.

// TOOL 04
Cooling-Off Period

Temporarily suspend your 92co account for 24 hours, 7 days, or 30 days. During the cooling-off period you cannot log in, deposit, or place any bets. Your account balance and history are preserved and fully accessible once the period ends. This is a meaningful pause — not a permanent closure — designed for players who want a structured break without committing to full self-exclusion.

// TOOL 05
Self-Exclusion

Permanently close your 92co account. Self-exclusion is irreversible for a minimum period of 6 months and can be set for longer periods up to permanent lifetime exclusion. Once actioned, 92co will suppress all marketing communications, bonus offers, and promotional messages to your registered mobile number and email. Any verified balance at time of exclusion will be returned to your verified withdrawal account.

Contact support immediately to activate self-exclusion.

// TOOL 06
Marketing Opt-Out

Withdraw consent for marketing communications — bonus offers, promotion alerts, and re-engagement messages — at any time via your account settings or by requesting it from support. This does not affect transactional communications (deposit confirmations, withdrawal notifications). Players who have activated self-exclusion are automatically removed from all marketing lists immediately.

How to Activate a Limit or Exclusion
1
Log In to Your 92co Account

Visit 92co.org and log in using your registered Pakistani mobile number and password. If you have trouble accessing your account, contact live chat — do not delay because of a login issue.

2
Go to Account Settings

Navigate to your Account Settings from the top-right menu. Select the "Responsible Gaming" or "Safe Play" section.

3
Choose Your Tool

Select Deposit Limit, Loss Limit, Session Timer, or Cooling-Off Period. Enter your preferred values and confirm. Limits take effect immediately — no waiting period for reductions.

4
Self-Exclusion: Contact Support Directly

For self-exclusion requests, contact 92co live chat or email [email protected] with the subject "Self-Exclusion Request." Your account will be closed within 24 hours. Your PKR balance will be returned to your verified withdrawal method.

Warning Signs of Problem Gambling

Problem gambling doesn't look the same for everyone. For some it's financial — spending money set aside for household expenses in Lahore or Karachi on casino deposits. For others it's time — losing track of hours in the slots lobby instead of being present with family. Common warning signs include:

  • Gambling with money needed for rent, bills, or daily expenses
  • Consistently chasing losses — the belief that one more bet will recover everything
  • Feeling that gambling is the only activity that relieves stress or boredom
  • Hiding the extent of gambling activity from a spouse, parents, or siblings
  • Taking out loans or using credit to fund gambling sessions
  • Experiencing mood swings — euphoria after wins, severe depression after losses
  • Neglecting work, studies, or prayers due to time spent gambling
  • Failed attempts to reduce or stop gambling despite genuine intention to do so

recognitionacknowledging the pattern
toolsdeposit limits, cooling-off, exclusion
support92co live chat, family, professional help
outcomegambling stays entertainment, not harm

18+ Age Policy — Strictly Enforced

92co enforces a strict minimum age of 18 years for all players. This is not a guideline — it is an absolute requirement with no exceptions. The following measures are in place to prevent underage access to the 92co platform:

  • Age declaration at registration — all players confirm they are 18 or older during account creation
  • KYC verification before withdrawal — identity documents confirming date of birth must be submitted and verified before any withdrawal is processed
  • Random KYC triggers — 92co may request age verification at any point during a player's activity, not only at withdrawal
  • Account suspension pending verification — accounts where age cannot be confirmed are suspended with no access to funds until verification is complete
  • Parental controls guidance — if you share a device in a household with minors in Islamabad, Rawalpindi, or anywhere in Pakistan, we strongly recommend using your device's built-in parental control or screen time features to prevent access to 92co.org by underage family members

If you believe a minor has accessed the 92co platform using your account credentials or a device you share, contact 92co support immediately. We will act swiftly to investigate and close the account if underage play is confirmed.

18+

STRICTLY ENFORCED

No exceptions. KYC required.
Underage accounts closed immediately.
Balances withheld pending investigation.

Getting Additional Help

If the tools above aren't enough, or if you feel you need to talk to someone, 92co support is available 24/7 via live chat. For professional support beyond what a gaming platform can offer, we encourage players to seek guidance from qualified counsellors or trusted family members.

92co Live Chat

Available 24/7 on site. Activate any responsible gaming tool instantly or request self-exclusion.

Email Support

Send self-exclusion or limit requests to [email protected] — subject: Responsible Gaming Request.

Family Support

In Pakistan, family support is one of the strongest protective factors. Talk to a trusted family member if gambling is becoming a concern.

Professional Counselling

Mental health and addiction counselling services are available in major Pakistani cities. Seek professional guidance if self-help tools are not sufficient.

92co_policy: 92co will never pressure a player to continue gambling, reverse a self-exclusion request, or contact a self-excluded player with promotional materials. If you receive any communication from a source claiming to be 92co that pressures you to reverse a self-exclusion, it is not from us — report it immediately to [email protected].

Play Smart. Play on 92co.

Set your limits before you play. Enjoy the 92co casino and cricket betting lobby as entertainment. Log in to access your responsible gaming settings or explore the casino lobby — always within your budget.

⚠ 18+ only. Gambling can be addictive. Please play responsibly and within your means.